Privacy
Does Ajial have an active online community for posting, sharing, and providing insight on its product and services?
Yes, we do. Our integrated network of social media services includes Facebook and Instagram.
Is buying online safe?
We guarantee a secure shopping experience, as Ajial chooses to process payment transactions through TAP covering K-Net, Visa and MasterCard only through securely encrypted Payment Gateways.
Account Inquiries
Do I need to register?
Ajial gives you the freedom to purchase whether you are a registered user or not. We recommend you to be a registered Ajial.com.kw user to enjoy possible promotions and discounts where registered users are a priority.
Is it free to register for an Ajial.com.kw account?
Yes, registration at Ajial.com.kw is completely free.
What if I forgot my password?
Don’t worry, that is quite common, just click on forgot password and follow the directions, enter the email address associated with your account. Click submit to have a password reset link e-mailed to you. Feel free to contact us or simply contact our customer service hotline on + 965 1811811.
How do I change my profile?
Once you have logged on; click on your account link found on top of the page which will take you to your account dashboard page and then save your changes once you’re done changing the desired field.
Will my Ajial.com.kw account expire if I do not use it for a while?
No, it will remain valid.
Can I create multiple ajial.com.kw accounts?
Sure, as long as each Ajial.com.kw account has its unique e-mail address for registration.
What is a Wishlist?
It is an on-site list that you can use to save products you wish to order, frequently reorder, or to send gift ideas to friends & family. You can view your Wish list at any time by clicking on the “Wish List” link at the top of the page; just make sure you are signed in.
Will my Wishlist items expire if I don’t access my account for a while?
Don’t worry, once you have selected an item to be added to your Wishlist it will stay there permanently until you either buy or delete it.
When I add an item to my Wishlist does the price get saved as well?
The Wishlist does not reserve items & price details for you as they do change within your list in accordance to price & stock updates at Ajial.com.kw e.g. If a Safety Essentials goes out of stock or gets a price change, the change will be shown in your Wish list as well. However, it stores all items that you wish to look at later, and buy at a later date. Any item you add to your Wish list will stay there permanently, till you either buy or delete it.